#Nexus t mobile cell phones how to

Letting us in on this apparently brand new requirement, especially when things are explicitly laid out like they were in my situation, isnвЂ™t the craziest of ideas. T-Mobile is very aware that there of those of us that swap phones a lot which is why they have the Jump on Demand program. ItвЂ™s going to be a very rare case, but this is listed NOWHERE. Nowhere on T-MobileвЂ™s own вЂњReturn PolicyвЂќ website does it state this.ДЄs a logical person, I can understand why this sim card policy isnвЂ™t the first thing they tell me when I get ready to leave the store with my phone. The T-Mobile employee at time of purchase went out of his way to let me know that if I returned the phone, which I had mentioned I might, that IвЂ™d need the box, accessories and the receipt. No one has ever mentioned that I would need the sim card for that line. IвЂ™m not going to lie, I was a bit floored. When I went to return the V10 today, in which I met all requirements I talked about above, I was asked for the sim card for the line so they could verify the return. I have Jump on Demand set up on my wifeвЂ™s line since at the time of purchase I was leasing an iPhone on my line. IвЂ™m not quite an audiophile, but I do appreciate high quality audio and the dedicated HiFi DAC in the V10 was a major selling point. I definitely wanted to play with it for a few weeks and experience listening to HiFi music through Tidal with it. I recently picked up an LG V10 after Josh NoriegaвЂ™s excellent review of the device. If youвЂ™re like me and have multiple devices on multiple lines, you HAVE to have the sim card for the line youвЂ™re returning a phone on. Now, hereвЂ™s where some may run into a problem. Tablets will get hit with a $75 restocking fee instead of the $50 fee on phones, so keep that in mind if youвЂ™ve picked up a cellular enabled tablet from T-Mobile. If you didnвЂ™t pay anything up front, like on a Jump on Demand lease, youвЂ™ll owe that $50. If you paid anything out of pocket at the time of purchase, the $50 will be deducted from your refund. If you follow these simple steps, thereвЂ™s a $50 restocking fee toВ return the device. Not the biggest deal in the world, but if youвЂ™re walking into a store with a long line, they may not want to take out the time to perform this special step for you. The good people there have been able to pull up my order and print another copy of the receipt for me. (AT&TвЂ™s (s t) 2G network will support the device, but not on its 3G network.) With that, I was ready. So I put away my BlackBerry (s rimm), banished my SIM-less iPhone, and switched my personal mobile number to T-Mobile USA, the preferred carrier for the Nexus One. Because being able to understand what youвЂ™ll owe each month is important.They also ask you to have the original receipt, but IвЂ™ve had success without it. The only way to do that was to make it my primary mobile device. Twitter: Facebook: hope T-Mobile will continue to improve on its customer service and keep pushing out transparent, easy-to-understand pricing.You can make contact with T-Mobile and ask questions on social media. If you prefer to avoid phone calls and trips to the store, we feel you. Moral of the story? Visit your local T-Mobile store for a better experience. However, when we later noticed the stolen phone was activated and we started receiving a bill for it, we had to contact the call center several times to cancel the service and zero out the bill. SUPPORT New to T-Mobile Switching is easy Set up your device Get a T-Mobile ID Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the.

#Nexus t mobile cell phones how to

Thankfully, the in-store representative walked us through what to do and how to get a replacement phone, and they remained understanding and helpful even though we showed up at the store right at closing time. Long story short, we ordered a phone from T-Mobile website, and it was stolen before it even arrived on our doorstep. WeвЂ™ve had great experiences with in-store customer service in the past. Talk to a T-Mobile customer, and youвЂ™ll probably hear a mix of stories about customer service, both good and bad. The wireless industry as a whole has issues with customer service, but T-Mobile is trying to change that. T-Mobile customer service: WhatвЂ™s the deal?